Performance management paper 3 - Taking ownership of your management information
The law of the instrument, made famous by Abraham Maslow, states that “if all you have is a hammer, everything looks like a nail”. This cognitive bias applies as much to the world of P3M and performance management, as it does to the fields of science and psychiatry. To ensure that performance data can be relied upon, the right tool must be used for the right job. That should start with understanding and managing the structure of the underlying business information rather than a rush to implement new applications.
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